Technological Trends in the Public Sector for the Future

This article is an analysis of topics related to technology that topped the charts in 2017 and are still trending in 2018. No doubt, cybersecurity was a priority topic and many positive advancements were made there. The Internet of Things became a much more talked-about issue, mostly due to its vulnerabilities to hacking schemes.

The real world implementation of new technologies used in ‘Smart Cities’ was a hot topic in the public sector. This article will rely on information generated from two top government IT institutions, which are the National Association of State Chief Information Officers (NASCIO) and the Public Technology Institute (PTI). The article will also look at the perspective of private entities on the future of smart technology, cloud technology, and the impact that cybercrimes will have on these.

Government perspective of Important IT Topics

Cyber Security

It is not surprising that this topic created quite a bit of buzz back in 2017 and is still at the top of the list. This year, NASCIO and the PTI teamed up to offer a free webinar called Technology Forecast 2018: What State and Local Government Technology Officials Can Expect. [1]

Of course, security is a top priority and major concern for both the state and local governments. The government has made a resolution to address the growing concerns about cybersecurity that seem to be holding technology back. With so many data breaches occurring each month, private organizations, the government, and businesses of all types and sizes have been hit by cyber thieves. Every organization seems to be vulnerable, so leaders and experts believe that, in order to move forward with greater technological advancements for the future, the issue security must be a top priority.

A recent article on the Government Technology website[2] discusses why businesses need a cybersecurity framework.

Smart Government and Cities

Many cities and towns have embraced technology across their operations and service delivery sectors. This includes migrating data to the cloud, which a big step that can greatly improve a city’s ability to handle larger amounts of data each day. The transportation industry is using an app that tracks city buses so that riders can get accurate bus times. Seemingly small improvements like this can have a big impact on city services. Smart cities will run much smoother. The costs should also be lowered due to the automation of many city services. These services should be available cheaper rates and they should work much better.

Cloud Services

Governments are working to upload all their data to the cloud, where it will be much easier to access and manage. Most government entities are expected to hop on board this year according to a recent MeriTalk Survey. This survey found that 76% of state and local agencies are planning to increase their resources allocation to improve and increase cloud services.[3]

Private entities’ perspective on Government and Technology

A UK company called Deloitte[4] issued a report last year called Kinetic Enterprise. The report revealed many key insights in the trends that are shaping and redefining the role of Information Technology in disruptive technologies.

The report states that cutting-edge establishments are looking beyond implementations in a single domain. Instead, they are opting for projects that can affect a whole array of services, like the delivery of electricity, gas, and water to residents.

They are evaluating the ways disruptive technologies can work in harmony to create innovative tools that can redefine business. The report went on to say that federal and state government leaders could go a long way toward advancing sectors like machine learning, finance, the Internet of Things, blockchain, and others.

An article called, Gartner Top 10 Strategic Technology Trends for 2018[5] named three megatrends that they believe will drive digital business technologies over the next decade:

1. Artificial Intelligence
2. Transparently Immersive Experiences
3. Digital Platforms

In the article, Gartner said it believe that businesses and organizations would lose ground if they did not take advantage of emerging technologies. The article stated that “States are increasingly being asked to referee fights between mobile phone carriers and local governments, as the wireless industry sets out to build the next generation of data networks. 5G Technologies requires a much denser network of 10 to 100 times as many antenna locations….”

On election cybersecurity, the article states: “The 2018 elections could provide an opportunity for states and localities to restore confidence in voting systems that came under scrutiny during the 2016 presidential campaign.”[6]

Conclusion

Technology is definitely having effects on the government and public sector. Many experts see this as a way for the future of mankind to ensure greater progress. For instance, building Smart Cities can cut back on pollution, use sustainable materials, and make life easier for everyone. Many experts believe that the only thing holding progress back is the vast number of security breaches that occur each day around the world. Once we are able to stop those attacks from occurring, the sky’s the limit.

[1] https://www.nascio.org/Publications/ArtMID/485/ArticleID/611/Technology-Forecast-2018-What-State-and-Local-Government-Technology-Officials-Can-Expect-webinar

[2] http://www.govtech.com/blogs/lohrmann-on-cybersecurity/

[3] https://www.meritalk.com/articles/policy-based-automation-key-for-multi-clouds/

[4] https://www2.deloitte.com/us/en/pages/public-sector/articles/government-tech-trends.html

[5] https://www.gartner.com/newsroom/id/3812063

[6] http://www.governing.com/topics/politics/gov-2017-9-issues-to-watch.html